[SOLVED] The Delegates Settings Were Not Saved Correctly

The strategies in this post help you to fix the delegates settings were not saved correctly issue.

This is what I followed for one of my users who had the same issue and it worked for her.

• Exit Outlook.
• Download the MFCMAPI Tool. You can get it from here.
• Start the MFCMAPI and click ok.
• On the Tools menu, click “Options“
• Enable the following two boxes and click ok.

• On the Session menu, click Logon
• In the Profile Name list, select the profile for the mailbox, and then click OK.
• Double-click the appropriate Microsoft Exchange Message Store.
• In the navigation pane, click Root Container.
• In the details pane, right-click PR_FREEBUSY_ENTRYIDS, click Delete Property, and then click OK.

• In the navigation pane, expand Root Container, expand Top of Information Store, and then click Inbox.
• In the details pane, right-click PR_FREEBUSY_ENTRYIDS, click Delete Property, and then click OK.

• Clean your local free/busy data. To do this, follow the steps for your version of Outlook.

Outlook 2013 and later versions

• In the navigation pane, expand Root Container
• Double-click Freebusy Data

• In the upper pane, find the item with the Subject of LocalFreebusy. Right-click it, and then click Delete message.

• For Deletion style, select Permanent delete passing DELETE_HARD_DELETE (unrecoverable) and then click OK.

That’s about it!. The delegates settings were not saved correctly error is no longer occurring.

Want to improve your Exchange Online experience for better productivity? Check out the tips and tricks mentioned here.